Tailored solutions that help your organization scale
Leveraging AI, RPA, and our deep healthcare expertise to deliver software solutions that drive your business forward.
Our Services
We are Serious about Software Development and working with our clients to transform ideas into digital
realities. Whether you're a healthcare executive in an MSO, IPA, TPA, ABA or MAPD health plan, we're here to
supercharge your organization. We also help B2C, SaaS, and Professional Services firms scale. From custom
software development and product management consulting to our suite of “Core” applications, we've got the
tools
and expertise to drive your business forward.
Custom Development Services
Strategic Consulting
Core Offerings
Custom Development Services
Embrace the future of technology with our ai infused custom software development services. We're not
just
fans of AI and advanced automation - we live and breathe them, incorporating these game-changers into
our
apps and our development process to boost quality and productivity.
Web Application Development
Whether you're looking to build a dynamic healthcare platform or a robust business
application, our team has got you covered. We leverage AI and automation to create web
applications that are not only functional and user-friendly but also smart and efficient.
Mobile Application Development
Stay connected with your audience on the go. We design and develop mobile applications that
deliver seamless experiences across all devices. And when possible, we utilize Flutter to
efficiently build high-quality native interfaces on iOS and Android increasing the
development speed and lowering costs. With the integration of AI and automation, we ensure
your app stays ahead of the curve.
Messaging System Development (SMS and In-app)
Communication is key, and we make it easier than ever. Our team can develop intuitive
messaging systems, including SMS and in-app messaging, to facilitate smooth communication
between you and your users or within your team.
Custom Databases and Dashboards
Data is the new oil, and having a foundational data warehouse that consolidates data from
all
your systems is crucial. It not only ensures secure storage but also enables comprehensive
data
analysis. We design and develop custom databases that serve as this essential foundation,
integrating data from various sources for a unified view. Coupled with our custom
dashboards,
you can visualize, analyze, and leverage your data like never before, driving informed
decision-making and unlocking new opportunities.
Ready to get started?
Schedule a meeting with us and
let's get the ball rolling.
Consulting Services
Transform your ideas into reality with our expert consulting services. Whether you're just starting out
with
a concept or looking to optimize your existing operations, we're here to guide you. From ideation to AI
integration, we provide the insights and strategies you need to create game-changing software.
Application Design
Our design team is all about creating software applications that are as functional as they
are
visually appealing. Whether it's a web or mobile application, we focus on user-centric
design
principles. This ensures your application is intuitive, engaging, and delivers a top-notch
user
experience across all devices.
Use Case Validation
We can help you understand the size of the problem by identifying areas where automation can
truly add value, taking into account the time and resources involved. We believe in an
iterate-fast, learn-quickly approach. Our rapid prototyping services allow you to test and
validate your product ideas early in the development process, helping you save time, reduce
risk, and make informed decisions.
AI and RPA Consulting
Unleashing the power of artificial intelligence and advanced automation across your business
is
no small feat, and that's where we come in. We're not just tech whizzes who know what's
possible
(and what's not) - we're also practical thinkers who ensure the 'juice is worth the
squeeze.'
When done right, the fusion of AI and automation can supercharge productivity and slash
costs.
Operational Roadmapping
We understand that optimizing your operations is a journey, not a sprint. Through our
Operational Roadmapping service, we take a deep dive into your current processes to identify
key
areas for improvement. We then prioritize these areas in a strategic sequence, allowing you
to
implement changes in a phased manner. This approach ensures that your organization can truly
adopt and integrate these changes over time.
Like a free initial consultation?
Schedule a meeting.
Core Offerings
Hit the ground running with our Core Offerings. We've got a suite of applications that can supercharge
your
organization quickly.
Semi-Custom Healthcare Applications
Navigating the healthcare landscape can be complex, but we're here to make it easier. Our
suite
of web and mobile healthcare applications is designed to empower IPAs, MSOs, MAPD Health
Plans,
TPAs, and ABAs. From streamlining workflows to growing your provider and member network, we
have
you covered.
Messaging Applications
Communication is key, and we've got the tools to make it seamless. Whether you're looking
for SMS, in-app messaging, or a system that can handle both, our core messaging applications
are ready to plug and play with just a little bit of integration and elbow grease. Make them
smarter by integrating AI. Get your organization connected and communicating efficiently in
no time.
Web Portals
Need a portal? We've got plenty. From healthcare-specific portals like provider, member, and
broker portals to partner and client portals, we've got a range of solutions that can get
you up
and running quickly.
Learn more about our
Core Offerings
Game Changing Capability Upgrades
Ready to take your software to the next level? These capability upgrades can transform your applications from
great to extraordinary. From AI integration to RPA, we've got the expertise to supercharge your
software and drive your business forward.
AI Integration
Harness the power of artificial intelligence with our AI integration services. Whether it's
enhancing user experience, automating tasks, or generating predictive insights, we seamlessly
incorporate AI into your applications, driving efficiency and innovation.
Machine Learning (ML)
Let your business evolve intelligently. ML learns and improves over time, optimizing tasks and
information processing. From understanding the optimal number of touchpoints for physician
recruitment to predicting customer behavior, ML is your secret weapon.
Robotic Process Automation (RPA)
Let the robots handle the grunt work. RPA performs repetitive tasks with efficiency and accuracy,
freeing up your staff to focus on more strategic tasks. From contract creation for online portals to
data entry, we've got you covered.
Advanced Features and Capabilities
Whether it be with our core software or with your existing systems, we can add value with these
game-changing capabilities. We understand that every organization is unique, and we tailor our applications
to your specific use case, budget, and needs. Our tech features are designed to automate tasks, deepen
insights, and unlock new possibilities for your organization.
Comms Add-Ons
AI Chat
Boost your lead conversion and reduce inbound service calls with our AI chatbot. It's not just
about cutting costs - it's about improving staff productivity and generating revenue.
In App Chat Messaging
Say goodbye to disjointed communication. Our chat capabilities, integrated into your provider
portal, member portal, CRM, or website, provide context and a historical record that outperforms
email. Speed up problem resolution and empower your customer support teams to deliver top-notch
service.
SMS Messaging
Stay connected with your audience wherever they are. Our SMS messaging feature allows you to
send timely updates, alerts, and notifications directly to your users' mobile devices. Whether
it's appointment reminders, service updates, or promotional messages, our SMS capabilities
ensure you reach your audience effectively and efficiently.
Email Engine
Automate your communication with our email engine. Depending on specific situations, it sends
out tailored email templates to stakeholders, saving time and ensuring quality control.
Dashboards and Analytics
Get a clear view of your data with our built-in dashboards and reporting capabilities.
Understand your custom applications better and derive actionable insights.
Training and Certification Programs
Standardize training and reduce costs with our testing and certification core software.
Third-Party Integrations
Platform Technologies
Our applications are developed on and integrate with leading platforms like Microsoft Azure,
AWS, Salesforce, and Google Cloud services.
Healthcare Integration
We seamlessly sync with EHR software like EZ-Cap, Wipro, CentralReach, and more driving
efficiency and benefits for your organization.
Web Scraping and Standardization
Leave the data heavy lifting to us. We're experts at identifying, cleaning, and integrating
public and paid data sources into your applications, freeing your staff to focus on core
business activities.
Support, Maintenance and Security
Support and Maintenance Programs
Our support and maintenance programs ensure your software continues to run smoothly and efficiently
post-deployment. From routine updates to performance optimization and feature enhancements, we've
got you covered. We're here to provide ongoing support, so you can focus on what you do best -
growing your business.
Ensuring HIPAA Compliance
We prioritize the security and privacy of patient data in all our software solutions, ensuring that
they are fully HIPAA compliant.
HL7 FHIR Standards
Stay compliant with CMS requirements by implementing HL7 FHIR standards in your healthcare
applications.
Security Considerations
We prioritize system and data security to reduce risk and maintain compliance. Our experience with
industry leaders informs the robust security measures we build into our solutions.
Own or Rent?
Your decision to rent off-the-shelf subscription software or to create and own a custom software
solution
bears many consequences.
We’ve used our knowledge to outline the pros and cons for specific business use cases.
View the Analysis
Our Technology Expertise
At Serious Development, we're not just fluent in the language of technology - we're multilingual. From
platform and mobile technologies to specialized tech, we utilize a wide array of tools to deliver
cutting-edge solutions. Here's a glimpse of the technologies we employ:
Platform Tech
Mobile Tech
AI Tech
Specialized Tech
