Core Offerings Solutions
Get up and running faster by leveraging our custom core applications.
Whether you're just starting out or looking to expand, our applications can be implemented individually
or combined over time to meet your evolving needs. We also offer solutions tailored to the retail and
professional services sectors. Discover how these applications can be supercharged with AI and
RPA/automation, and or messaging options to deliver even greater results.
Many of our core offerings include both a front end user interface and a support user interface. The
front end user interface is designed to service the member/patient/partner while the support user
interface serves the department that supports that front end user. In addition, the support interface
typically includes administrative and reporting functions and dashboards.
Core Mobile Applications
Health Plan Member Mobile App
Increase member satisfaction
Improve engagement
Improve engagement
- Claims and authorizations
- Benefit details
- Physician and Pharmacy look up
- Announcements and alerts and more…
- Includes many other optional features: AI chat, health tips, and more…
Front End Users
Members
Support Users
Member Support Teams
Organization Types
MAPD Health Plans
Patient Portal Mobile App
Increase patient satisfaction
Save staff time
Save staff time
- Complete intake forms
- Make appointments and see visit history
- Request referrals
- Update insurance information
- Includes many other optional features: AI chat, health tips, and more…
Front End Users
Patients
Support Users
Patient Support Teams
Organization Types
TPAs, IPAs, and more
Employee Scheduling Mobile App
Optimize work schedules
Increase revenues
Increase revenues
- View upcoming and past work schedules
- Reschedule, cancel or make requests
- Allow employees to accept/reject/ or suggest changes to 1x or ongoing schedule “offers”
- Chat/Email/ and or SMS messaging between the organization and the client/patients
- Integrate with our Scheduling Automation App
Front End Users
Clients/Patients
Support Users
Client and Patient Support Teams
Organization Types
TPA, ABA, etc
Patient Portal Mobile App w/ scheduling
Increase client/patient satisfaction
Easily fill open time slots
Easily fill open time slots
- View upcoming and past appointments
- Reschedule, cancel or make requests
- Allow clients to accept or decline suggestions for new providers
- Chat/Email/ and or SMS messaging between the organization and the client/patients
- Integrate with our Scheduling Automation App
Front End Users
Clients/Patients
Support Users
Client and Patient Support Teams
Organization Types
TPA, ABA, etc
Customer Mobile App
Increase customer
satisfaction
satisfaction
- Show your customers upcoming events
- Notify customers about promotions
- Text or SMS your customers
- Chat/Email/ and or SMS messaging between marketing/billing and your customers
- Allow booking of classes/events and more…
Front End Users
Your customers
Support Users
Your Customer Service Team
Organization Types
Retail Services
Core SMS-Messaging Apps
AI Chat Bot
Reduce inbound service calls
Increase lead conversion
Increase lead conversion
- “Train” your bot using your company manuals
- Increase customer engagement and satisfaction
- Increase lead conversion
- Reports and dashboards provide amazing insights into customer behavior
Front End Users
All
Support Users
All
Organization Types
All
SMS Messaging App
Increase productivity and revenues
Improve engagement
Improve engagement
- Appointment reminders
- Service updates
- Promotional messages
- Past due payments and more…
- Add AI capabilities to make your app even smarter
Front End Users
All
Support Users
All
Organization Types
All
In App Chat Messaging Add On
Improve communications
Save staff time
Save staff time
- Notifications and announcements
- Save money with “free” messaging
- Integrate chat into your portals and support applications
- Add AI capabilities to make chat support 24/7
Front End Users
All
Support Users
All
Organization Types
All
Email Engine Add On
Improve communications
Save time
Save time
- Use email templates to improve efficiency
- Includes basic and or advanced email reporting
- Integrate an email engine into your portal or web application
Front End Users
All
Support Users
All
Organization Types
All
Core Portals
Core Provider Portal
Provider self service saves time
Enables efficient communication
Enables efficient communication
- Claims and payment status
- Patient referral module
- Case management
- Authorizations
- Onboarding and training
Front End Users
Providers
Support Users
Provider Relations Team
Organization Types
TPA, MSO, MAPD Health Plan, and IPA
Provider Onboarding, Attestation and Training Module
Simplify onboarding
Track annual training requirements
Track annual training requirements
- Train providers on your organization’s policies and procedures
- Includes a testing module
- Notify providers of annual training requirements and timing
- Onboard providers into your portal with ease
- Stand alone or integrated application
Front End Users
Providers
Support Users
Provider Relations Team
Organization Types
TPA, MSO, MAPD Health Plan, and IPA
Broker Portal and Commissions Application
This application automates the calculation and distribution of broker commissions, ensuring
accuracy and timeliness.
Expand Network
Grow Revenues
Build Broker Loyalty
Grow Revenues
Build Broker Loyalty
- Agent training and accreditation program
- Broker commission module
- SOA/member application
- “Ready to sell” document management and approval
- Marketing/enrollment kits fulfillment center module
Front End Users
Brokers/Agents
Support Users
Broker Support and Finance
Organization Types
MAPD Health Plans
MEMBER PORTAL
Member self service increases health benefits and optimizes staff
- Member self-enrollment
- Claims and authorizations
- Member mobile app (IOS/Android)
- Benefits and medical card self-print
- Physician/pharmacy lookup
- Member survey
Front End Users
Members
Support Users
Member Services/Support
Organization Types
MAPD Health Plans
Patient Portal
Increase patient satisfaction
Save staff time
Save staff time
- Complete intake forms
- Make appointments and see visit history
- Request referrals
- Update insurance information
- Includes many other optional features: AI chat, health tips, and more…
Front End Users
Patients
Support Users
Patient Support Teams
Organization Types
TPAs, IPAs, and more
Core CRM Development
Provider Relationship Management (PRM) Application
Grow Revenues
Be Efficient
Gain Intel
Be Efficient
Gain Intel
- Track and record your physician networking activities
- Daily/weekly call planning and routing tool included
- Track physician prospecting stages (leads and opportunities)
- Track education and recruiting efforts and more
Front End Users
Physician Liaisons/Sales
Organization Types
TPA, MSO, MAPD Health Plan, and IPA
Health Plan Member Lead Management Application
Grow Revenues
Be Efficient
Improve Insights
Be Efficient
Improve Insights
- Record activities with prospective and active members
- Lead and opportunity management
- Gauge internal and broker team productivity and results
- Track member complaints, needs, etc.
- Communications management
- Forms and lead integration
- Chat and more
Front End Users
Sales
Support Users
Sales and Management
Organization Types
MAPD Health Plans
Health Plan Member Support CRM Application
Member self service increases health benefits and optimizes staff
- Member self-enrollment
- Claims and authorizations
- Member mobile app (IOS/Android)
- Benefits and medical card self-print
- Physician/pharmacy lookup
- Member survey
Front End Users
Members
Support Users
Member Services/Support
Organization Types
MAPD Health Plans
Core Web Apps
Decrease cancellation rates
Increase customer satisfaction
Member self service increases health benefits and optimizes staff
- Automate the sending of appointment reminders to patients/clients
- Integrate with EHR
- Reporting and dashboards
- Supercharge with RPA automation and AI
Users
Patient/Client Support
Organization Types
All
Network Quality Assessment Application
Gain Intel
Enhance CX
Increase Efficiency
Enhance CX
Increase Efficiency
- Provider scoring
- Member/patient satisfaction survey system
- Integration of third-party PRO data and/or internal metrics
Users
UM, Quality, Appeals and Grievances
Organization Types
Health Plan
Health Plan Member Enrollment Application
Increase efficiency
Gain Intel
Gain Intel
- Train providers on your organization’s policies and procedures.
- Includes a testing module
- Notify providers of annual training requirements and timing
- Onboard providers into your portal with ease
- Stand alone or integrated application
Front End Users
Members
Support Users
Member Services/Support
Organization Types
MAPD Health Plans
Inventory Management Software
Minimize overstocking
Improve margins
Improve margins
- Manage diverse inventory
- Optimize stock levels
- Minimize overstock
- Track orders and delivery
Users
Inventory Managers, Management
Organization Types
Suppliers and Manufacturers
Employee Scheduling Application
Streamline operations
Increase satisfaction
Increase satisfaction
- Communicate scheduling change requests
- Track inbound and outbound scheduling changes
- In app or SMS messaging available for easy communication with clients, employees, or other stakeholders
- Add RPA to automate changes into your EHR or other systems
- Transportation module allows for tracking and scheduling member trips to providers
- Supercharge with AI functionality
- Integrate with EHR and other systems
Front End Users
Employees and or Clients
Support Users
Member/Patients Client Services/Scheduling
Organization Types
MSO, ABA, and more
Contractor Offers Application
Streamline operations
Gain Intel
Gain Intel
- Route cases to appropriate departments
- Track inbound and outbound phone calls
- Integrate with caller ID/member identification to save look up times
- Transportation module allows for tracking and scheduling member trips to providers
- Supercharge with RPA automation and Chat functionality
- Integrate with EHR and other systems
Front End Users
Member Services
Support Users
All Departments
Organization Types
MAPD Health Plans
Own or Lease Your App?
Explore the pros and cons of owning your app vs using a SaaS app with an annual or monthly subscription
Learn What is Right for You
Game Changing Capability Upgrades
Ready to take your software to the next level? These capability upgrades can transform your applications
from
great to extraordinary. From AI integration to machine learning, we've got the expertise to supercharge
your
software and drive your business forward.
AI Integration
Harness the power of artificial intelligence with our AI integration services. Whether it's
enhancing user experience, automating tasks, or generating predictive insights, we seamlessly
incorporate AI into your applications, driving efficiency and innovation.
Robotic Process Automation (RPA)
Let the robots handle the grunt work. RPA performs repetitive tasks with efficiency and
accuracy, freeing up your staff to focus on more strategic tasks. From contract creation for
online portals to data entry, we've got you covered.
Support, Maintenance and Security
Support and Maintenance Programs
While many of our clients support their apps with in-house IT teams, we also offer support
and maintenance programs. Our programs ensure your software continues to run smoothly and
efficiently post-deployment. From routine updates to performance optimization and feature
enhancements, we've got you covered. We're here to provide ongoing support, so you can focus
on what you do best - growing your business.
Security Considerations
In the healthcare sector, data security is paramount. We prioritize system and data security
to reduce risk, maintain compliance, and protect sensitive patient health information (PHI).
Our solutions are designed with HIPAA standards in mind, ensuring that your data is handled
with the utmost care and protection. Our experience with industry leaders informs the robust
security measures we build into our solutions, providing you with peace of mind and
confidence in the integrity of your data.
HL7 FHIR Standards
Stay compliant with CMS requirements by implementing HL7 FHIR standards in your healthcare
applications.
Privacy and Usage Compliance
When we build your software, compliance is always part of our process. As a Termly Partner,
we incorporate their comprehensive compliance solutions into our development workflow,
ensuring that the web and mobile apps we build for you meet the highest privacy and usage
standards. The policies are updated with the latest changes in data privacy laws worldwide,
including GDPR, CCPA, PIPEDA, and ePrivacy Regulation. This means that the software we
develop for you is not only cutting-edge in terms of technology but also in terms of
compliance. While we provide much of the compliance help, the final sign-off remains in your
control, ensuring you have full understanding of your compliance program.
Ready to Get Started?
Please leave your contact information and we will get back to you as soon as possible.
Contact Us