Goal
Improve commission accuracy, timeliness, and deliverability to improve independent agent
satisfaction.
Solution
Delivered custom commission system in 3 months, fixed erroneous legacy data, integrated a 3rd
party system, and fully deployed within 3 months.
Results
Reduced completion time from 35 days to 10 days, reduced staff burden from 80 hours per month
to 8-12 hours, reduced error rate from high single digits to less than 1%, and increased
broker/agent confidence in commission payments.